Not sure where they got that info because I never signed any paperwork “authorizing” me of her estate. In the letter it says “I’m the authorized representative of the estate”. I’ve received a letter from this company a few times asking for payment. Dealing with her death has been very difficult emotionally and health wise for me. She passed away from cancer in June 2020. I’ve been contacted from this company in regards to my mom’s debt.
#Ascension point recovery services coon rapids mn free#
Do feel free to contact me if you have any additional questions or concerns I may be reached at ******************************, or TTY **************. We trust our actions herein will satisfactorily resolve Ms.********* concerns, and again please accept this response along with our sincerest apologies to ******************** for any inconvenience or stress caused. In light of these actions, neither ******************** nor her family will receive any further communications from our office regarding this matter. Moreover, we will notify our client of this occurrence and all concerns raised, and will also close and return our file back to our client. Please understand that as a deceased recovery specialist with an A+ rating with your organization, we take concerns about unwanted communications very seriouslythe moment we are made aware.Īccordingly, please be advised that in light of the information kindly shared by ******************** through this process, we have updated our records to cease further contact with ********************, just as she has requested. More importantly, please extend our sincerest condolences to ******************** for her loss. Thank you for bringing the concerns of ******************** to our attention and please accept this response on behalf of AscensionPoint Recovery Services, LLC, as an apology to ******************** for any inconvenience or stress our communications may have caused, as that was never our intent. We trust these actions will satisfactorily resolve ************** concerns, and again please extend our sincerest apologies to ************ for any inconvenience or stress caused. Moreover, we will review any and all conversations ************ had with our office and take the appropriate remedial action should we discover unsatisfactory performance by one of our agents. In light of the information provided by ************ in her complaint, and to further ensure that neither she nor her family will be contacted again by our office on this matter, we will close and return our file back to our client. Please be advised and pass along to ************ that we do take concerns about unwanted communications very seriously the moment we are made aware.Īccordingly, we have updated our records to ensure we will no longer be in contact with ************ regarding this matter, and we will notify our client of this occurrence. **************** you for bringing the concerns of ************ to our attention and please accept this response on behalf of AscensionPoint Recovery Services, LLC, as an apology for any inconvenience or stress our communications may have caused.
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